COURSE

Everest Air wel-comes you to the world of Aviation so turn your love of aviation into a rewarding profitable, and fun career. There are many opportunities available for you to pursue, and not only as a pilot. Help lead flight into the future with a career in aviation.

With all those airplanes coming and going who’s keeping an eye on the airport itself ….?  Many people don’t realize the number and variety of careers that are associated directly with airport operations.

See all the opportunities a career in airport operations.

Diploma in Airport Management & Customer Care (DAMCC)

Course Duration 12 months

Information

This is the Combo pack of Aviation, Hospitality And Tourism with the lots of practical And Theatrical Knowledge With Classroom activity like Group Discussion, role play, Debate, mock interview practice And Educational Trip along with Classmates And Faculty.

  • Module: History of Aviation
  • Soft Skill for Aviation Operation
  • Customer Service
  • Airlines & Airport Operation
  • Cargo Management
  • In-flight Services
  • Security & legislation
  • Load planning & DGR
  • Ancillary Services

Eligibility:

Age limitation 17 to 27 yrs

Qualification: H.S.C and Above

Good Communication is needed Along with good body structure

Study highlights

Learn all points of Aviation Including Staffing, Reservation, Boarding, Baggage Handling, RAMP Handling and Many more

Strong focus on Communication skill, soft skill And Grooming As per Requirements of Aviation Industry.

100 % Job Guarantee *

Job Roles

Customer Service Agent

While specific job responsibilities can differ, passenger service agents typically handle baggage claims, load cargo, check rider reservations, answer customer inquiries on the phone and in person, sell and collect tickets, assist with passengers with special needs, and perform a number of other customer services .

Reservation Agent

Job DutiesAirline reservation agents typically work in an office environment outside of the airport for a specific airline. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems.

Baggage Handler

Your day-to-day tasks could include: transferring luggage from check-in areas to departure areas. Making sure luggage gets onto the right plane. Moving luggage to and from aircraft holds using trucks, cargo loaders and conveyor systems.

Ramp Agent

An airport ramp agent plays an important role in ensuring that flights run on time. Loading and unloading baggage is just one of the main duties of this position. In a short period of time, airport ramp agents must keep records of shipped goods, move cargo to and from the aircraft, and document damage and mishandled items. Before the aeroplane is able to take off for its next flight, an airport ramp agent must clean the interior of the aeroplane, including the galleys, seats, windows and waste disposal receptacles. Maintaining the restrooms and restocking the aircraft is also a duty of this position. an airport ramp agent drives heavy equipment like air stair units, baggage carts, de-ices, belt loaders and pushes back tugs. Guiding aeroplanes to the gate and backing them up for take-off are other critical duties of this position.

Cabin Crew

Cabin Crew are responsible for the safety of passengers first and foremost.

Cabin Crew meet people from different walks of life and see new parts of the world every day at work. Along with these exciting job benefits, though, come the important responsibilities that come hand-in-hand with working on an aircraft. Flight attendants are in charge of both the comfort and the safety of airline passengers, meaning they have a number of responsibilities to address before and during flights.

Load & Trim

All airlines are responsible by statutory and regulatory requirements for the safe loading of aircraft and for preparing standardized documentation in the form of a loading instruction and a load sheet for each flight.

This coordination of all flight handling processes means intensive cooperation between different departments and/or with other colleagues involved in the process, like pilots, ramp agents, check-in personnel, flight managers, gate officials and cargo departments.

Cargo Agent

Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.

Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.

Obtain flight numbers, aeroplane numbers, and names of crew members from dispatchers, and record data on aeroplane flight papers.

Prepare manifests showing baggage, mail, and freight weights, and the number of passengers on aeroplanes, and transmit data to destinations.

In Flight Service

Flight attendants have a wide range of responsibilities once the plane has taken off and has reached a safe altitude. To make the passengers comfortable, flight attendants will serve refreshments and snacks, bring blankets or napkins and help the passengers in any way they can within reason. From the perspective of safety, flight attendants monitor the passengers and check that seat belts are fasted when necessary, lines for the restroom are managed and luggage remains properly stowed. Once the captain notifies the cabin that the aircraft is making its descent, flight attendants prepare the passengers for landing by discarding passengers’ trash, checking for fastened seat belts and securing loose equipment or luggage.